Return Policy/Shipping Process

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Returns/Cancellations

Returning Goods

If for any reason you want to send back something you've bought from us, you can make use of our simple returns service; simply return it in as new condition with all tags attached within 30-days of receipt.

Cali Redds Boutique™ uses SmartLabel™ to make returns easier. Returns will be charged at $4.95. Simply attach the SmartLabel™ found on the packing slip to the front of your parcel and either drop it in a mailbox, give it to your postal carrier or drop it off at the Post Office. Please note we cannot accept returns sent by any other method. Original shipping fees are non-refundable. If you have lost or have a damaged SmartLabel™ please contact our inquiries team to arrange a replacement.

Order Cancellation or Change

If you'd like to cancel items please call our customer service number at 818-850-3642 as soon as possible, our contact center is open from 8am until 7pm 7 days a week Pacific Standard Time. Unfortunately, it is not possible to cancel orders through the Website. We’ll do what we can to accommodate your request, but please bear in mind that our order fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process. If your cancellation or change request is received after the goods have entered the shipping process, they will be shipped and charged to your credit card. They will, however, be subject to our normal return policy described above should you wish to return them.

Shipping:

Please allow 2 to 5 business days to process order. All orders are shipped Priorty Mail, so should take 1 to 2 business days after shipped. If you want order sooner please contact before ordering.